FAQs

FAQs

We get all sorts of questions. Here are answers to some of the common ones. However, if you just want to communicate directly, email us at at info@boomerangbites.com or call (201) 952-5205 and a real human will respond.

How much is shipping in the US?

Shipping is automatically calculated in the cart based on box weight and size. We can usually get multiple boxes in a single shipment if delivered to the same address. 

Is there any other shipping info I should know about?

Our bites are baked, packaged and maintained in a temperature controlled environment prior to shipping. We recommend they be delivered to an air conditioned location and not left outside unprotected. If you envisage an issue please let us know and we can provide icepacks for an additional fee. We want our bites to be perfect and fresh for you to enjoy!

Do you ship to Canada?

Sorry mate, still working on this one!

When will my order arrive?

Our bites are hand-baked and made to order.  We ship boxes Monday-Thursday. Orders received on these days are processed the next day.  Orders received after 12pm Thursday  are shipped out Monday.  Any questions, just email us at info@boomerangbites.com or call us at (201) 952 5205.  We also offer next day local delivery during weekdays, as well as pick up at our Jersey City store by appointment.

 Do you do events?

We love a good party and make the perfect dessert, party favor, or gift bag idea.  We recommend 4-5 treats per person if our treats are the main dessert and 2-3 treats per person if other desserts are being served

 Covid-cancelled events?  No worries!  Our gift boxes help bring sweetness to at-home celebrations. Submit a catering inquiry with details of your event and we'll get back to you shortly.  For large catered events we recommend at least 1-2 weeks advance notice.

Do you do corporate gifts?

We make corporate gifting easy with e-gift cards and customized gift boxes designed to impress clients, customers and employees.  To get things rolling, start by submitting a corporate gift inquiry.

Can I expedite my order?

We work hard to get your order to you as quickly as possible. If you need it quick, please drop us a line and we may be able to speed up production and express ship for an additional fee. Please note, although we regularly move mountains for our customers, some things such as inclement weather are beyond our control. We cannot guarantee delivery times due to unexpected circumstances.

How do I store my bites?

Our customers find our bites irresistible, so storage is generally not a problem! But for those disciplined souls amongst us, we recommend you refrigerate to prolong shelf life. Just grab them out of the fridge a few hours before serving to let them return to room temperature and they will taste deliciously fresh.

What allergens are in your bites?

All bites contain  dairy except for vegan options. Flour can be found in all bites except for vegan and gluten free options.

  • The Raspberry Coconut and Choc Peanut bite also contains eggs. 
  • All bites except the Nut Caramel, She-can Pecan and Choc Peanut contain coconut.
  • Nuts are found in the Date Caramel (almonds), Nut Caramel (peanuts, hazelnuts, walnuts),Fruit and Nut (hazelnuts), She-can Pecan (Pecans) and Choc Peanut (peanuts).  Seeds are found in the Bondi (Sunflower and flaxseeds). All bites with gluten free* ingredients are made with almond flour. 

**Please be aware that our kitchen is not gluten free and while every effort is made to prevent cross-contamination trace levels of gluten may be present.

What do I do when I’ve eaten my fill of Boomerang Bites?

Seriously – this has never been a problem for our customers. If you have to, you could consider sharing with family and friends. But only if they deserve it!

What is your return policy?

We want our customers to be happy.  If your bites are not everything you had hoped for please email us at info@boomerangbites.com and we promise a real human with a real heart will respond to sort out the problem.

Privacy: What do you do with my information?

All contact and email information is used exclusively by Boomerang Bites.  We promise never to sell your information, and market only to customers who opt in via the email list.  For any questions please reach out to info@boomerangbites.com.